CLEAR Training and Support
As a CLEAR customer, you have access to a range of training opportunities – all free of charge and customizable to meet the needs of your organization.
Instructor-led eclasses (live)
E-classes are available to all users through our training site at https://thomsonreuters.webex.com. E-classes are offered every week at varying times. Users can view the calendar on https://thomsonreuters.webex.com. Registration for e-classes is free and instructions are emailed to registrants.
Self-paced instructional tutorials are available within CLEAR anytime. Click on the "Training" link at the top right corner of the main search page. You can access quick modules on topics such as Person search, Filtering results, and Reports.
On-site trainings are held at your facility*. Classes can be customized to meet the needs of your organization and users. We offer:
- Basic classes
- Advanced classes
- Hands-on practical exercises are included
*Classes are best held in facilities where each student has Internet access.
State, regional, and local seminars are held throughout the year at various locations.
- Seminars offer live demonstrations and hands-on practice
- Training materials and practical exercises are included
Additional seminars may be added to accommodate needs in your area. Contact your representative for more information regarding seminar location and dates.
Various training manuals and customized practical exercises can be provided anytime as needed. Contact your representative at 1-800-262-0602, or email for more information.
Get personalized, over-the-phone training and search assistance. Have specific CLEAR questions and need to walk through the product with a live person? Call customer service at 1-877-242-1229.
Our train-the-trainer program is customized for instructors who would like to be certified to teach CLEAR. Contact your representative for more information.